All canines must have: Bordetalla, Distemper/Parvo, and Rabies. They must also be current on a flea/tick and heartworm preventitive.
All felines must have: FVRCP and Rabies and must also be current on a flea/tick and heartworm preventative.
A daycare evaluation is an introduction to our program and an opportunity for our team to get to know your dog. We assess their social skills, comfort level, body language and interactions with our daycare guests through slow, supervised introductions.
If your dog has not attended daycare at Tails R’ Waggin’ within the past 3 months, a new evaluation may be required to ensure they are still comfortable and a good fit for group play.
Absolutely! We welcome potential clients to schedule a tour of our facility, meet our team and learn more about our daycare and boarding services before their pet’s first visit.
For the safety and comfort of the pets in our care, please leave your pet at home during your tour. A meet-and-greet is not required for boarding services. Dogs interested in daycare will complete a separate daycare evaluation before joining group play.
Tours are by appointment, so please contact us to schedule your visit.
Your pet’s health and safety are always our priority. If your pet experiences a minor injury or becomes ill while in our care, our trained staff will assess the situation, provide appropriate first aid when needed, and contact you or your emergency contact based on the circumstances.
If we believe your pet requires veterinary attention, we will attempt to contact you and arrange appropriate care. If you cannot be reached and immediate care is necessary, we may transport your pet to a veterinarian based on the urgency of the situation. Pet owners are responsible for veterinary expenses and any associated transportation or care costs.
Pets showing signs of a potentially contagious illness will be separated from other guests, and you may be required to arrange prompt pickup.
All injuries requiring first aid while in our care are documented by our team.
Dog daycare can provide a healthy outlet for socialization, exercise, enrichment and mental stimulation. Our structured program combines supervised play, enrichment activities and rest periods to create a fun, balanced experience.
Daycare can also be helpful for dogs who benefit from additional activity and engagement during the day rather than spending long periods home alone.
We typically recommend daycare no more than three days per week, allowing dogs time to rest and recharge between visits.
Absolutely! We offer 5, 10, 15 and 20-day daycare packages for dogs who attend regularly, providing a convenient way to plan visits while saving on multiple days of care.
All daycare packages expire 90 days from the date of purchase and are non-refundable and non-transferable. Package credits cannot be applied toward other services if your dog stops attending or becomes ineligible for daycare.
The safety and comfort of every dog and staff member comes first. Dogs may become temporarily or permanently ineligible for daycare if they display repeated aggression, unsafe behavior, significant changes in social behavior, or cause injury to another dog or staff member.
If concerns arise, we will communicate with you about what occurred and whether a daycare suspension is necessary. Depending on the circumstances, suspensions may be for a minimum of three months.
After the suspension period, your dog may be eligible for a new daycare evaluation before returning to group play. Completing a new evaluation does not guarantee re-entry into the daycare program.
Our boarding rates vary based on your pet’s accommodations, length of stay, selected services and time of year. Like a hotel, peak-season pricing may apply during holidays and other high-demand periods.
We encourage you to contact our facility for current boarding rates and availability. Final charges are calculated at checkout based on your pet’s actual stay, accommodations and any additional services provided.
A 2.5% service fee applies to credit card payments. Cash and checks are also accepted without the service fee.
All boarding reservations require a deposit secured with a credit or debit card to hold your pet’s accommodations. Deposits must be secured within 24 hours of booking or the reservation may be canceled and the accommodations released.
Whether your deposit is refundable depends on the cancellation policy in effect for your reservation, including any holiday or peak-season policies. We encourage you to review these terms carefully when booking.
If you have questions about the cancellation policy for your reservation, please contact our team before making changes or canceling.
Please bring your pet’s regular food to help maintain their normal diet while boarding. Bring only enough food for the stay, portioned individually or stored in a sealed container. Bags of food of any size are not accepted.
All prescription medications, over-the-counter medications and supplements must be provided in their original labeled containers. Medications cannot be pre-packaged in food, treats, pill pockets or individual bags.
For everyone's safety, dogs must enter and exit the facility on a leash or in a secured crate, and cats must arrive and depart in a secured carrier.
Boarding a cat? Please bring enough litter for your cat’s stay; we provide the litter box. If litter needs to be supplied by the facility, a $5 per day fee will apply.
Absolutely! We provide blankets and bedding, but you’re welcome to bring a favorite blanket or bed from home, along with a few familiar toys to help your pet feel comfortable during their stay.
You may also bring your pet’s favorite treats. Because of allergies and individual dietary needs, we only give treats provided by the pet’s family.
For your pet’s safety, damaged or shredded bedding and toys may be removed during their stay. Please do not bring glass, fragile, valuable or irreplaceable items.
Tails R’ Waggin’ is not responsible for personal belongings that are lost, damaged or destroyed during your pet’s stay.
Our dog boarding guests receive individualized outside time rather than being placed in group play with unfamiliar dogs. Dogs are taken outside individually or with boarding housemates from the same family 3–6 times per day, allowing them time to potty, explore and enjoy the outside air.
Dogs who have passed a daycare evaluation and regularly attend our dog daycare program—a minimum of once every other week—may have the option to participate in group daycare while boarding for an additional fee.
Daycare participation during boarding is based on eligibility and availability and must be arranged with our team.
One-on-one playtime is personalized enrichment time with a member of our team, tailored to what your pet enjoys most.
For some pets, that means playing fetch, running around the yard or getting those zoomies out. For others, it may mean exploring outside, playing with a favorite toy or simply enjoying some extra cuddles and individual attention.
Every pet is different, so their one-on-one time is designed around them.
Absolutely! Our boarding guests continue to receive their regular care on holidays, even when Tails R’ Waggin’ is closed to the public. Staff members are on-site throughout the day providing meals, medications, individualized outside time, cleaning and care for our boarding guests.
We do not offer drop-off or pick-up on most major holidays, including New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Please keep in mind that we do not have a dedicated receptionist. During holidays and other busy boarding periods, our team’s priority is caring for the pets staying with us, so calls, texts and emails may not receive an immediate response.